Refund policy
Return & Refund Policy
Last updated: June 2026
At Vinolira US, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Returns
- Items may be returned within 30 days of delivery.
- Products must be unused, unworn, unwashed, and in their original condition with tags attached.
- Certain items such as final-sale products, gift cards, and personalized items may not be eligible for return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.