Refund policy

Return & Refund Policy

Last updated: June 2026

At Vinolira US, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns

  • Items may be returned within 30 days of delivery.
  • Products must be unused, unworn, unwashed, and in their original condition with tags attached.
  • Certain items such as final-sale products, gift cards, and personalized items may not be eligible for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.